BALI is all about quality standards, developing skills, raising awareness, rewarding excellence, supporting our members and giving landscapers a voice at the highest levels.
General Public
Use the Professionals
Whether you are planning a new feature or a complete garden makeover you need to be assured that the landscaper you choose to carry out your garden project is of the highest standard. This assurance is achieved by using a BALI member.
The British Association of Landscape Industries (BALI) was established in 1972 to provide a voice for Landscapers and, most importantly, to raise standards throughout the industry.
Before becoming members, landscape contractors have to successfully pass a series of challenging tests to demonstrate their company is run to a significantly professional standard and the quality of their work is of the highest level.
To find out more about the BALI Vetting Procedure please download the ‘Use the Professionals’ leaflet under BALI Useful Tips.
Whatever your desire, how ever “deep” your pocket may be, there is a garden to suit you and there is a BALI landscaper who can create your dreamscape. Please visit the Awards section of the website to view a variety of schemes constructed by BALI Members.
Members
The strong voice and support you need to help your business grow…
BALI liaises with the government on behalf of the landscape industry, speaking for its members on a range of subjects through representation key bodies.
BALI offers its members benefits in a variety of important areas, for example:
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Corporate Strength |
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Helplines |
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Insurance |
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Finance |
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Publications |
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Website |
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Training Support & Seminars |
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Regional Meetings |
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National Landscape Awards |
Taking advantage of even one or two of the above benefits in your first year of membership could save your business significant sums of money, offering real returns on the investment you make when you pay your subscription.
The BALI logo is a symbol of quality, giving your clients the assurance they need that your workmanship is of a high standard.
BALI also provides many sponsorship and advertising opportunities for
suppliers to the industry that wish to become affiliate members.
To find out more about the different categories of BALI membership
and the wide range of benefits offered, please visit the Membership
section of the website.
Complaints Resolution Procedure
BALI sets high standards that contractors must meet in order to become members, going through a strict vetting procedure on joining BALI.
We therefore take any complaint against a member very seriously. All complaints are investigated fully and in most cases, are resolved simply through the intervention of BALI. However, if this cannot be achieved, BALI will help with an independent complaints resolution.
If you have a complaint against a BALI member, please follow the procedure so that your complaint can be resolved quickly.
Procedure:
| 1. | Please address all correspondence to: The Chief Executive, BALI, Landscape House, N.A.C. Stoneleigh Park, Coventry CV8 2LG. |
| 2. | Please attach all relevant paperwork together with your fully completed complaint form. |
| 3. | Complaints Committee will assess all relevant paperwork connected with the complaint. |
| 4. | BALI will inform the Member of the nature of the complaint against them and give them the opportunity to improve their standards, and discuss the findings of the Complaints Committee. |
| 5. | Independent adjudication is available at client and/ or contractors cost. |
| 6. | Any member found to be negligent will appear before the Complaints Committee and may be suspended pending further investigations. |
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Download Complaint Form |
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Download Complaint Trial Procedure |
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Download Explanation of Complaints Procedure |
THIS PROCESS CANNOT GUARANTEE COMPLETE CONSUMER SATISFACTION
WHERE CONSUMER OR CONTRACTOR HAS UNREALISTIC OR UNJUSTIFIED CAUSE FOR
COMPLAINT.